Case Study: Uptime Infrastructure Monitor

The City of Malmö gets Powerful IT Monitoring and Saves IT Budget

Malmö, the commercial centre of southern Sweden, is quickly making the transition from a once industrial city to a vibrant technology first community. Its growth is fueling the need for a larger and more complex IT infrastructure and application set to service its end-users.

Johnnie Midelf, IT Administrator of Malmö, explains, “We have a very dynamic user load in the City of Malmö. Systems can have 100 users one day and several thousands the next. We needed a better monitoring tool for our Linux and Unix infrastructure and applications, as well as a tool that could scale with us as we grow. Uptime Infrastructure Monitor is the perfect fit, meeting all our requirements while saving us budget at the same time.”

How Uptime Infrastructure Monitor Replaced Two Large and Expensive IT Monitoring Products:

  • Versatile and Rich Monitoring Capabilities: Deep and easy-to-use unified IT monitoring that covers all the bases across a variety of infrastructure (VMware, Linux, and UNIX), applications (RainDance Economic Systems, custom applications), and services (Novell Diretory Service, Apache/Tomcat, and custom services).
  • Proactive Capacity Planning and Better Incident Reponses: Uptime Infrastructure Monitor’s capacity planning helps the Malmö IT team stay proactive. The City of Malmö wanted proactive monitoring that could provide reports and alerts before services were compromised or capacity was overshot. Uptime Infrastructure Monitor’s proactive monitoring, alerting and reporting is now able to head off capacity and availability problems before they happen. When incidents do happen, Uptime Infrastructure Monitor’s fast root-cause analysis tools make finding and fixing issues easy.
  • Unbeatable Value: Uptime Infrastructure Monitor is an all-in-one, highly customizable and unified IT dashboard that provides comprehensive server monitoring, network monitoring, application monitoring, capacity planning, and IT SLA monitoring. Each monitored element only requires a single element license, regardless of the device type (physical server, virtual server, network device). This includes unlimited application monitors, service monitors, performance data collection, SLA management features, capacity management, and access to all graphing, reporting, dashboards, and more. No additional modules or add-ons to buy. It’s all included with Uptime Infrastructure Monitor.

“Compared to our previous tools, I am much more prepared with Uptime Infrastructure Monitor’s capacity planning. up.time is also much better for every day reactive incident solving and root-cause analysis,” explains Midelf.

“Our previous well known tools had unreasonably high license costs, lacked customization, were overly hard to use, and had a narrow selection of features. I was stuck doing a lot of guessing. Uptime Infrastructure Monitor is everything we need at a much better price point, especially considering all that Uptime Infrastructure Monitor includes,” says Midelf.

“Switching to Uptime Infrastructure Monitor makes IT run smoother and we saved over 50% compared to our previous tools!”

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