IDERA Helps Massimo to simplify and streamline Day-to-Day SQL Server Tasks

Overview

Massimo Zanetti Beverage USA is among the nation’s largest coffee roasters, with nationally recognized retail brands including Chock full o’Nuts®, Hills Bros.®, Segafredo Zanetti®, MJB®, and Chase & Sanborn®. With headquarters and a state-of-the art manufacturing facility in southeastern Virginia, the company produces proprietary and private label coffee, tea and drink mix for customers in all retail channels and food service throughout North America and around the world, roasting more than 150,000 tons of green coffee per year.

Challenge

Despite having more than 400 employees, four distribution hubs and a national delivery network, Massimo Zanetti USA has a small but dedicated IT team and only one database administrator (DBA) tasked with ensuring efficient operations across the company’s 22 SQL Server databases.

To meet fast-growing operational demands, Massimo Zanetti’s IT team needed a flexible and effective way to monitor, manage and resolve issues across it’s SQL Server environment, including servers running critical applications such as SharePoint, JDE One World, RF Smart, Logility and more. The company also needed a solution that was affordable and did not require scripting.

“When it comes to getting coffee into the hands of our consumers, every second matters. As the company’s lone DBA, I wanted a solution that could quickly provide access to server details, retrieve data and ensure top performance for all of our system users,” said Monica Rathbun, senior database admin and business intelligence architect at Massimo Zanetti Beverage.