IDERA is proud to provide you with industry-leading management solutions for SQL Server and IT infrastructure performance, along with world-class, personalized technical support. Our goal is to provide you with the assistance and information you need to achieve success with IDERA’s products. 24×7 worldwide customer support is available to IDERA customers that hold a current maintenance contract.
Use our Customer Support Portal to:
- Access information about IDERA products that you have purchased
- Search our Knowledge Base
- Submit/track technical support cases
- Review current product versions and release dates.
Please log in to the customer portal for your product(s) with the email address used at the time of purchase for the corresponding product line.
ER/Studio and DB PowerStudio (formerly Embarcadero):
Login to the customer support center to create and manage support tickets →
View the supported versions →
Log in to the registered products portal to download the latest version releases →
Webyog’s MySQL products:
Login to customer portal for SQL Diagnostic Manager for MySQL and SQLyog →
Login to the customer support portal to create and manage support tickets for SQL Diagnostic Manager for MySQL →
Login to the customer support portal to create and manage support tickets for SQLyog →
Login to the community portal →
Uptime Infrastructure Monitor:
Login to the support portal →