Whitepaper : Seven Steps to Alert Effectively

Presenter: IDERA
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Automated alerts are essential to performance monitoring. Automated alerts enable spotting issues in infrastructures, identifying their causes, and rapidly minimizing degradation and disruption of services. Alerts draw human attention to particular systems that require observation, inspection, and intervention when metrics and other measurements facilitate observability. Automated alerts save time by removing regular manual checks of metrics. Automate alerts across as many of systems as possible to respond quickly to issues and to provide better service.


However, alerts are not always as useful as they can be. In particular, noisy alarms often mask real issues. Alerts sent to the wrong staff delay responses. A lack of helpful context in alert messages may cause redundant manual efforts. Moreover, a lack of automated remediation causes unnecessarily high workloads and distractions for staff. To improve the effectiveness of alerts, follow the seven steps that this whitepaper presents.

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