IDERA Product Support

All of the Support You Need at Your Convenience.

When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support. Check out all of the support options below!

Stay Up-to-date

Where to get product upgrades


Log in to the SQL Products Customer Portal →

Log in to the Uptime Infrastructure Monitor Customer Portal →

Log in to the Precise Application Performance Platform Portal →

Log in to the Registered Products Portal for ER/Studio and DB PowerStudio →

Log in to the Aqua Data Studio Support Portal →

SQL Admin Toolset 1.9.6
SQL BI Manager 2.2
SQL Compliance Manager 5.9
SQL Defrag Manager 3.7
SQL Diagnostic Manager for SQL Server 11.1
SQL Diagnostic Manager for MySQL 8.9.3
SQL Doctor 3.7
SQL Enterprise Job Manager 2.3
SQL Inventory Manager 2.6.2
SQL Query Tuner 18.1
SQL Safe Backup 8.7.2
SQL Secure 4.0
SQL Workload Analysis 1.7.0
Uptime Infrastructure Monitor 7.8.6
Precise 10.3.1
DBArtisan 18.1
DB Change Manager 18.1
DB Optimizer 18.1
Rapid SQL 18.1
ER/Studio Data Architect 19.1.1
ER/Studio Business Architect 19.0
ER/Studio Enterprise Team Edition 19.1.1
Aqua Data Studio 22.1.3

Contact Tech Support

SQL Products

Uptime Infrastructure Monitor Formerly up.time

Precise Application Performance Platform

ER/Studio or DB PowerStudio Products Formerly Embarcadero

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