IDERA Product Support

All of the Support You Need at Your Convenience.

When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support. Check out all of the support options below!

Stay Up-to-date


Log in to the SQL Products Customer Portal →

Log in to the Uptime Infrastructure Monitor Customer Portal →

Log in to the Precise Application Performance Platform Portal →

Open a Support Case for ER/Studio or DB PowerStudio Products →

Log in to the Aqua Data Studio Support Portal →

SQL Admin Toolset 1.9.5
SQL BI Manager 2.2
Compliance Manager 5.8.1
SQL Defrag Manager 3.6
Diagnostic Manager for SQL Server 11
SQL Diagnostic Manager for MySQL 8.9.2
SQL Doctor 3.7
SQL Enterprise Job Manager 2.2.1
SQL Inventory Manager 2.6.2
SQL Query Tuner 17.1.1
SQL Safe Backup 8.7
SQL Secure 3.4.1
SQL Workload Analysis 1.6.7
Uptime Infrastructure Monitor 7.8.6
Precise 10.3
DBArtisan 17.1.1
DB Change Manager 17.1.1
DB Optimizer 17.1.1
Rapid SQL 17.1.1
ER/Studio Data Architect 18.5
ER/Studio Business Architect 18.0
ER/Studio Enterprise Team Edition 18.5
Aqua Data Studio 21.0

Contact Tech Support

SQL Products

Uptime Infrastructure Monitor Formerly up.time

Precise Application Performance Platform

ER/Studio or DB PowerStudio Products Formerly Embarcadero