IDERA Product Support

All of the Support You Need at Your Convenience.

When you become an IDERA customer, our goal is to keep it that way. That’s why we provide world-class, worldwide customer support. Check out all of the support options below!

Stay Up-to-date

Where to get product upgrades

For the SQL Server products, login to the
customer support portal →

For ER/Studio and DB PowerStudio
(formerly Embarcadero), login to the registered products portal →

For AquaFold’s Aqua Data Studio, login
to the customer support portal →

For Webyog’s MySQL products (SQL Diagnostic
Manager for MySQL and SQLyog), login to the customer portal →

For Precise, login to the community
portal →

For Uptime Infrastructure Monitor, login to
the support portal →

PRODUCT VERSION
Aqua Data Studio 23.1.0
DB Change Manager 18.6
DB Optimizer 18.6
DBArtisan 18.6
ER/Studio Business Architect 20.0
ER/Studio Data Architect 20.0
ER/Studio Data Architect
Professional
20.0
ER/Studio Enterprise Team Edition 20.0
ER/Studio Software Architect 19.0
ER/Studio Team Server 20.0
Precise 10.3.2
Rapid SQL 18.6
SQL Admin Toolset 1.9.6
SQL BI Manager 2.2
SQL Compliance Manager 6.2
SQL Defrag Manager 3.8
SQL Diagnostic Manager for MySQL 8.9.5
SQL Diagnostic Manager for SQL
Server
12.3
SQL Doctor 3.7
SQL Enterprise Job Manager 2.4
SQL Inventory Manager 2.6.4
SQL Query Tuner 18.4
SQL Safe Backup 9.2.2
SQL Secure 4.3
SQL Workload Analysis 1.7.3
SQLyog 13.1.9
Uptime Infrastructure Monitor 7.10
Product Documentation

Product
Documentation

Contact Tech Support

Contact
Tech Support

Pay Invoice

Pay Invoice