All of the support you need...
at your convenience.

IDERA customer support is right here when you need it.

When you become an IDERA customer, our goal is to keep it that way.
That’s why we provide world-class, worldwide customer support.

Check out all of the support options below!

Stay up to date.

Visit the customer portal and upgrade to the latest version of your IDERA products.

Log in to the SQL Products customer portal >>
Log in to the Uptime Infrastructure Monitor customer portal >>
Log in to the Precise Application Performance Platform customer portal >> Open a Support Case for ER/Studio or DB PowerStudio Products >>

SQL Admin Toolset 1.9
SQL BI Manager 2.1
SQL Comparison Toolset 7.1
SQL Compliance Manager 5.3.1
SQL Defrag Manager 3.3
SQL Diagnostic Manager 10.1
SQL Doctor 3.5
SQL Enterprise Job Manager 2.1
SQL Inventory Manager 2.3
SQL Safe Backup 8.3
SQL Secure 3.0
SQL Virtual Database 2.1
Uptime Infrastructure Monitor 7.7.3
Precise Application Performance Platform 9.6.3
Workload Analysis for SAP HANA 1.0
DBArtisan 16.5
DB Change Manager 16.5
DB Optimizer 16.5
Rapid SQL 16.5
ER/Studio Data Architect 16.0.3
ER/Studio Enterprise Team Edition 2016