Case Study: DB Optimizer

FIS Global Identifies and Resolves Database Performance Issues with DB Optimizer

Overview

FIS Global is one of the world’s top-ranked technology providers to the financial services industry. With more than 30,000 experts in 100 countries, the company delivers a range of solutions to more than 14,000 clients. With such a broad clientele, IT services are critical. The databases that serve the various branches of the company must be accessible, reliable and high performing, or business could come to a halt.

Challenge

In the FIS Global services business, application availability and performance are primary concerns. When Performance Specialist Karen Morton came on board, she recognized immediately the need for a more comprehensive performance optimization tool for the numerous databases her team manages. She needed to improve the performance of all the databases they use, regardless of platform or version, and requested an evaluation of DB Optimizer.

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