FIS Global Identifies and Resolves Database Performance Issues with DB Optimizer

Overview

FIS Global is one of the world’s top-ranked technology providers to the financial services industry. With more than 30,000 experts in 100 countries, the company delivers a range of solutions to more than 14,000 clients. With such a broad clientele, IT services are critical. The databases that serve the various branches of the company must be accessible, reliable and high performing, or business could come to a halt.

Challenge

In the FIS Global services business, application availability and performance are primary concerns. When Performance Specialist Karen Morton came on board, she recognized immediately the need for a more comprehensive performance optimization tool for the numerous databases her team manages. She needed to improve the performance of all the databases they use, regardless of platform or version.