Case Study: SQL Diagnostic Manager for SQL Server

Chevron gets its SQL Pipeline under control with SQL Diagnostic Manager

THE CHALLENGE

Chevron’s SQL Server database environment was growing fast. Up until now, they had simply relied on Microsoft’s native tools inside Management Studio. By the time they hit 200+ instances, Sumon Basu, Lead Database Administrator, SQL, and his team realized they needed a better solution for database management.

OVERVIEW

CHEVRON

  • Fortune 500 Oil & Gas company
  • Over 50,000 employees worldwide
  • Needed a better solution for managing its database
  • Sumon Basu, Chevron’s Lead Database Administrator, SQL Server, was charged with finding a third-party alternative to Microsoft’s native Management Studio tools

“We were not able to resolve problems effectively and in a timely manner, especially trying to troubleshoot issues one database at a time,” Basu said. They needed something more efficient, with more robust capabilities to fit their growing environment.

SIMPLE & COMPLETE

The growing demands of critical SQL Server instances, incidents, and user requests made it difficult to find a comprehensive solution. Meeting these demands while proactively monitoring the SQL Server environment would require a third-party solution with robust and comprehensive features. Additionally, Chevron needed a system that would allow DBAs to monitor several SQL servers at once.


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