Introduction:
High availability and performance of mission-critical applications is a matter of business survival, making smart IT systems monitoring critical. If applications fail – or suffer from low performance levels – revenues and customers are lost. IT operations managers and administrators need to adopt a complete IT dashboard with total visibility over the IT service delivery process, including deeply monitoring servers, applications, IT services and networks. Performance, availability and capacity management solutions that can quickly be deployed, automate processes, and adapt to changing enterprise situations – without breaking IT budgets – are essential for strategic IT departments.