IDERA customer support is right here when you need it.

All of the Support You Need at Your Convenience.

When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support. Check out all of the support options below!

ER/Studio Customer Training

IDERA partners with many training/consulting providers to provide our customers with the opportunity to learn the full capabilities of the product suite. Topics can include the complete scope of data management, including but not limited to:

  • Database Management
  • Data Modeling
  • Logical Models
  • Physical Models
  • Conceptual Models
  • Data Dictionaries
  • Data Lineage
  • Data Governance
  • Glossaries and Terms
  • Business Data Objects
  • Model Management
  • Metadata Augmentation

Let us help you find the right training partner for your needs. Submit your information in the form below, and we’ll contact you to discuss your requirements.

Training Request Submission Form

First Name*:
Last Name*:
Primary Responsibility:
Postal Code:
Initiative Focus:
Product Interest:
Active Project Status*:
Type of Assistance*:
Training Budget:
Description/Additional Info:
Number of Students*:
Data Modeling Expertise:
Data Modeling Tool Expertise:
Estimated Training Date*:

Contact Tech Support

SQL Products

Uptime Infrastructure Monitor Formerly up.time

Precise Application Performance Platform

Uptime Cloud Monitor Formerly CopperEgg

ER/Studio or DB PowerStudio Products Formerly Embarcadero