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Top 5 Frequently Asked Upgrade Questions for SQL diagnostic manager (SQLdm) 5.6

1. Where can I get the latest version of SQL diagnostic manager?
  The new SQLdm 5.6 release is available here.
* If you are current on your SQLdm maintenance, you may upgrade to the latest version of SQLdm free of charge. If you are not sure of your maintenance status, please contact maintenance@idera.com for assistance.
 
2. Will I lose any of my SQLdm Repository data or settings when I upgrade to SQLdm 5.6?
  No. SQL diagnostic manager 5.6 will automatically upgrade your existing repository.
 
3. Can I install SQLdm 5.6 on a different machine than the one I’m currently using?
  Yes. Please review the Upgrading SQLdm Technical Solution included in your install. This document is located at ‘\Program Files\Idera\SQL diagnostic manager 5\documentation’. If you have any questions about this information, please contact support@idera.com.
 
 
4. Do I need to uninstall my existing SQLdm 5.0 installation to install the new 5.6 version?
  No. SQL diagnostic manager 5.6 will automatically upgrade your existing SQL diagnostic manager 5.0 installation. Please review the Upgrading SQLdm Technical Solution included in your install. This document is located at ‘\Program Files\Idera\SQL diagnostic manager 5\documentation’. If you have any questions about this information, please contact support@idera.com.
 
5. How do I get assistance with my upgrade?
  If you have questions about your upgrade or need assistance during the upgrade process, Idera’s outstanding technical support team is available to assist you. Simply visit www.idera.com/support/default.aspx or email support@idera.com for assistance.

 
 
 
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