Seattle Cancer Care Alliance Monitors the Health of Critical Patient Care Servers with Idera SQL Diagnostic Manager

A Single Dashboard Captures, Alerts and Diagnoses SQL Servers

HOUSTON, TEXAS – October 1, 2013 – Idera, a leading provider of application and server management solutions, announced today that The Seattle Cancer Care Alliance (SCCA), a world-class cancer treatment center, leverages SQL Diagnostic Manager to monitor more than 70 mission-critical SQL servers, including those managing patient data. SQL Diagnostic Manager delivers continuous monitoring and real-time analysis of SQL server and operating system health and performance metrics across hundreds of SQL servers, including clustered configurations. Idera enables SCCA to use a single dashboard that provides insight into the entire environment.

“There are two types of mission-critical servers in healthcare – business-critical and patient-critical,” said SCCA SQL Server Database Administrator (DBA) Biniyam Berhe. “Patient-critical information needs to always be well-maintained, available, and easy to access. SQL Diagnostic Manager is the first dashboard we check every day to monitor our environment. It’s a single console that saves us a huge amount of time because server health isn’t something we were actively tracking. It’s like having multiple people looking into server health for us.”

SQL Diagnostic Manager gives SCCA the ability to review SQL server histories in real-time, as well as diagnose issues and alert teams about action items. A few clicks deliver detailed reports on server growth, metrics, and notifications. The easy-to-use dashboard gives a single view of server performance and health. SQL Diagnostic Manager delivers:

• Performance monitoring for physical and VMware databases.
• Query monitoring to see the causes of blocks and deadlocks.
• History browsing to find and troubleshoot past issues.
• Predictive alerting with settings to avoid false alerts.
• Database growth forecasting to minimize server sprawl.
• Integration with Microsoft’s System Center.

“Data can only grow, and we have patients being treated every hour of every day – that data is critical,” said Berhe. “SQL Diagnostic Manager pages me and emails me, so that we’re well informed of everything going on at all times.”

“Idera strives to build solutions our customers use every day to manage mission-critical databases,” said Josh Stephens, VP of Product Strategy at Idera. “Companies like the SCCA, and the research and care it provides, can impact the lives of people all over the world.  We are excited that our tools can help them continue to provide world-class care to patients in need.”


About Idera
Idera is a leading provider of application and server management solutions. Idera provides a wide variety of application performance management products including solutions for Microsoft SQL Server and SharePoint. Idera also provides award-winning server backup solutions for both managed service providers and enterprise customers. Headquartered in Houston, Texas, Idera is a Microsoft Managed Partner and has over 12,000 customers worldwide. Contact Idera at +1-713-523-4433 or visit www.idera.com for free trials, free tools and more information.


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